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Ensuring an Enjoyable & Safe Stay

Important Information. Policies. Services.

Welcome: FAQ

Welcome To Our Home

  • We look forward to have you enjoy your stay at Whispering Palms!

  • Please do treat our home as you would your own.

  • Sadly, we are not yet set-up to invite pets to stay.

  • Check-in is at 2 pm. Check-out is at 10 am. We will accommodate early check-ins or late check-outs subject to no other bookings on the same day. Please confirm with us 1 day prior.

Before you get here, you should also know...

  • The last 250 metres of access to the villa is via an unpaved road. Slush can be expected through the monsoons.

  • The home is WiFi enabled, however, dependent on local operators.  Please bring back up if critical.

  • Jio & Airtel seem to work better on our property.

  • There are 2 dogs on the property that were rescued as puppies, now fully grown, and in their own enclosed area. They will not be in the areas where guests are. We advise against interacting with them - though loving to their caretakers, they have had limited interaction with others, and we prefer no risk be taken in our absence.

Please Remember To...

  • Carry your ID's to the property.

  • Carry all special ingredients / consumables that may not be typically or easily available in Alibaug.

  • Plan ahead for your meals to make the best of your days there.

  • Enjoy drinking responsibly when you're there. 

  • Smoke outdoors ONLY, if you choose to smoke.

  • Turn down the volume on the music at 10pm for your neighbours.

  • Say NO to illegal substances & activities of any kind when there (zero tolerance)

  • Remain responsible for all the valuables that you bring.

Other Helpful Tips & Rules (for when you're there)

  • Ensure the window & door nets remain closed to avoid mosquitoes, flies, garden wildlife visiting.

  • Ensure all food is consumed in the dining room, to avoid insects in the bedrooms.

  • Let us know ASAP of any accidental spillage / breakage.

  • Avoid using linen on the floor or outside for any reason - for any alternate requirements, please talk to us for help.

  • Switch off all lights, fans and A/Cs when you leave the room, to conserve electricity.

  • Allow the A/C's 20 minutes to cool your room, with closed windows & doors.

Pool Rules

  • The pool is best used between 7am and 8pm.

  • Please only use the pool in swimwear, no other kinds of clothing.

  • Children must always be supervised in and around the pool.

  • Please shower before entering the pool to ensure the pool remains clean.

  • After pool usage, furniture should only be used post a shower & change of clothes.

  • Food & drink should not be carried in and around the pool.

The Help @ Whispering Palms

  • Our live in help will stay on site & will be available to assist you until 9:30pm.

  • Visiting staff for home maintenance, pool maintenance & gardening will come from 8am to 8pm everyday. In case of additional time requirements, please talk to us in advance.

  • We trust you to handle all interactions with our staff with the same care and respect we have asked them to give you.

  • We remain available to address anything you may need additional assistance with.

Housekeeping Provisions

  • Housekeeping in the rooms will be provided twice a day.

  • Linen & towel changes are scheduled to be done once a week for longer stays, or on your request if required.

  • Please do limit the change of sheets & towels to conserve water.

Additional Considerations

  • Given the current situation, visitors are discouraged. If however. you would like to have visitors from around the area, we would need to be informed in advance about the number of visitors, expected time of visit, and for how long you'd like to have them stay. Extra charges will be applied, for meals or extra housekeeping, if necessary.

OUR "ON-DEMAND" SERVICES

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